FREQUENTLY ASKED QUESTIONS
Why choose a Private Tour?
VALUE: We Love L.A. offers the best private tour at the best price in town. When you factor in parking, rental car charges and fuel, you will discover that only for an small amount you can enjoy the benefits of having your private guide and discovering our city in a way that will leave you with wonderful lifelong memories.
THE BEST LOCATIONS: Many large buses are not able to access some popular city destinations. Our guides know the best places for the best pictures to make your trip unbelievable and unforgettable.
REPUTATION: We are the #1 Private tour company in Los Angeles and on TripAdvisor. Our guides are not part-time actors or part-time guides. They have an authentic desire to showcase one of the most amazing cities in the world and they want you to Love L.A. as much as we do! Their job is not so much as tour guide, but rather as hosts of our incredible city to you and your family.
COMFORT: Our last model Honda Odysseys are extremely comfortable and are equipped with essential amenities you may need during the day such as phone charges, cold water, etc.
OUR TEAM: Our goal is to make your experience hassle-free and enjoyable, leaving you with unforgettable memories of your trip to the City of Angels.
What kind of vehicles do you use?
We use Honda Odysseys. They are reliable, safe and very comfortable. Our vehicles are also equipped with phone chargers, soft drinks and other amenities for your amazing day in our city.
What are normal gratuity/tips?
In Los Angeles and N.Y.C. anyone who is on the service industry will be very grateful of a tip between 15% to 25% of the total of the service, if you feel that your guide went the extra mile, you can show your appreciation by giving him/her a larger tip.
Please refer to the following links for more information :)
Is there a maximum amount of people for a tour?
No, we can accommodate any size group, however, we do encourage you to make reservations for large groups with at least three months in advance.
Do you provide booster seats for our children?
Your safety and your children safety is paramount to us. We provide booster seats for any children under 8 years old as per California State Law.
If I have an LAX stopover/layover, is there enough time for me to see the city?
Yes! We can customize your experience in L.A., we would pick you up at LAX and build an itinerary based on the time available, to get you back to your connection flight on time. You can read some of the amazing experiences our clients had, doing our tour in 5 to 6 hours. Also ideal if you are coming back from a cruise and have a departing flight later in the day.
If we are coming on an early morning flight and I can't check in to my hotel until 3P.M., will you recomend to take the tour? i.e. International flights or early arriving domestic flights.
Yes! We understand that many hotels don't allow you to check in early. Our tour is the best option to save time in our city, and start your vacation the right way, right away.
What is your tour refund policy?
We offer a 100% refund if you cancel at least 48 hours in advance of your scheduled tour.
Can you pickup from my hotel/location?
YES!, We have complimentary pick up/ drop off service from hotels in Hollywood, West Hollywood, Beverly Hills, Westwood, Santa Monica, Venice and LAX area. Any hotel located over 10 miles away from LAX international airport will incur an additional surcharge.
PICK UP AND DROP OFF PICK UP OR DROP OFF
Pasadena $80 USD $40 USD
Anaheim $150 USD $95 USD
Long Beach Port $130 USD $90 USD
San Pedro Port $130 USD $90 USD
LAX $50 USD